Duolingo Super - Official Personal Upgrade

1. Important Notes

• Product Type: Official Personal Upgrade on customer's Duolingo account via Family Plan invitation.
• Target: Language learners needing seamless learning experience without advertisement interruption.
• Privacy: Absolutely private. Your learning data, progress history, flashcards are 100% PRIVATE — group owner and members cannot view them.

Important Warning:

• Customers must check if their Duolingo account is already in another Family group (if yes, leave it first).
• Do not leave the Family group during usage period to avoid losing upgrade license.
• Product is official upgrade on your personal account, safe and secure for learning data.

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2. Product Details

Overview

Empire X brings a comprehensive language learning solution with Super Duolingo. This is the highest premium account of Duolingo application – the world's most popular learning app, helping you build effective learning habits through game-simulated features, fun challenges, and reminders from friendly friend Duo.

Uses & Benefits

• No Advertisements: Seamless learning experience without ad interruption, helping you focus completely on learning.
• Unlimited Hearts: With regular account, users get only 5 hearts/day and lose 1 heart per mistake. Super Duolingo gives unlimited hearts, ensuring continuous learning.
• Personalized Practice Hub: New practice center helps you review knowledge in different ways, fix mistakes, and practice listening/speaking with exclusive lessons.
• Detailed Progress Tracking: View full learning reports, understand strengths/weaknesses to improve level.
• Learn Multiple Languages: Not just English, you can learn Spanish, French, Chinese, Italian, German, Japanese, Korean... and over 40 other languages.

Key Features

• Practice Hub: Review knowledge in different ways, designed based on your recent activities and lessons.
• Legendary Mode: The hardest level on Duolingo, providing tough challenges at end of each lesson to quickly improve level.
• Personalized Practice: Personalized practice, all content designed based on your recent lessons.
• Detailed Progress Tracking: Track progress in detail with full learning reports.
• Unlimited Hearts: Unlimited hearts, learn continuously without interruption from mistakes.

Order Process (Empire X)

• Step 1: Place order and provide Duolingo/Microsoft account Email.
• Step 2: Empire X sends Family invitation via Email.
• Step 3: Customer opens mail, clicks "Accept" (Join) to activate Super Duolingo upgrade.
• Step 4: Open Duolingo app, login and start experiencing full features.

Processing Time

• 15 – 30 minutes during business hours.

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3. Subscription & Features

• Account Type: Super Duolingo (Official Personal Upgrade via Family Plan).
• Duration: Based on the purchased option.

Feature Details:

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4. Warranty Policy

Warranty Period: Depends on the selected package, please check information on the website and in the email sent when ordering.

Policy:

• Replace with equivalent new product (Invite to new group) OR
• Refund based on unused time (Example: 12-month package used 3 months → refund 75%).

Disclaimer:

Customers voluntarily leave the Family group. Customers violate Duolingo policies leading to account lock. Customers have switched Family group over the allowed limit by Duolingo (1 time/year) making them unable to receive new invitation. Customers change Email or country during usage period.

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5. FAQ

1. What is Super Duolingo and is it different from Duolingo Plus? Super Duolingo is the higher premium Duolingo experience, replacing Duolingo Plus. Has all Plus features plus Practice Hub, Legendary Mode, and Personalized Practice.

2. Will the group owner see my learning data? Absolutely not. Duolingo designs Family Sharing only to share upgrade license. Learning data, history, flashcards — yours are yours, absolutely secure.

3. Will my old data be lost when upgrading from free account? No. Upgrade only unlocks premium features, all old data remains intact.

4. Can I learn on MacBook? Yes. Super Duolingo is fully compatible with macOS, iOS, Android, and web.

5. What does unlimited hearts mean? With regular account, you get only 5 hearts/day, lose 1 heart per mistake. Super Duolingo gives endless hearts, learn continuously without stopping.

6. What's special about Practice Hub? Practice Hub is the new practice center, helping you review in different ways, designed based on your recent lessons – 100% personalized.

7. What is Legendary Mode? The hardest level on Duolingo, providing tough challenges at end of each lesson to quickly improve level.

8. After 1-year expiration, what happens to my data? If not renewed, account returns to free version. Learning data remains saved, you only lose premium features.

9. Why didn't I receive invitation mail? Check Spam/Junk. If still not found, contact Empire X CSKH to send invitation link again.

10. Can I use Gmail to register? Yes, as long as that Gmail is already used to register as Duolingo account.