Question 1

Does EmpireX store my 2FA secret key?

Accepted Answer

No. Your 2FA secret key is only used transiently to compute the 6-digit TOTP code for your session and is never saved to a database.

Question 2

Why was my 6-digit 2FA code rejected?

Accepted Answer

Make sure your device clock is synced to automatic network time and submit the code before the 30-second timer resets.

Question 3

Which platforms work with this 2FA generator?

Accepted Answer

Any service using standard Base32 TOTP works, including ChatGPT, Google, Microsoft, Facebook, Discord, GitHub, and digital accounts from EmpireX.

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