1. Important Notes
- Product: Dify.ai Account (Cloud Version).
- Account Type: Personal upgrade on the customer's own Email.
- Plan: Professional (Pro) - 1 Year Duration.
- Requirement: Customer needs a Dify account (registered via Email/GitHub/Google).
IMPORTANT WARNING:
- This is a paid plan for the Dify platform (Platform Fee) to expand Vector storage and Team features. Model Usage Costs (GPT-4, Claude tokens...) are usually calculated separately if you connect your own API Key (Bring Your Own Key).
- Customers must absolutely not voluntarily Change Plan (Cancel/Downgrade) in the Billing section while the package provided by Empire X is still valid.
- Empire X is not responsible if the account is banned due to customers creating apps that violate content policies (Spam, scams, sensitive politics).
2. Product Details
Dify.ai Pro at Empire X is currently the most powerful Open Source GenAI application development platform. It combines Backend as a Service (BaaS) and LLMOps, allowing you to build enterprise-grade AI apps, Chatbots, Agents, and complex Workflows without extensive coding.
Uses and Benefits:
- Build AI Apps Instantly: Create Chatbots, Text Generators, and AI Agents in minutes with a visual interface.
- Powerful RAG Engine: Manage Knowledge Base with large Vector storage, helping AI answer accurately based on your private data.
- Workflow Orchestration: Design complex logic flows (combining Google search, calculations, external API calls...) with drag-and-drop actions.
- Multi-Model Support: Easily switch between top AI models like GPT-4o, Claude 3.5 Sonnet, Llama 3, Gemini... within the same app.
- Collaboration: Invite team members to develop and manage applications together.
Order Process (Empire X):
- Step 1: Order the Dify Pro 1-Year package on the Empire X website.
- Step 2: Provide your Dify account Email.
- Step 3: Empire X technicians proceed with the Workspace upgrade payment.
- Step 4: Receive completion notification, check Pro status in Settings > Billing.
Processing Time:
- 15 – 30 minutes during working hours.
3. Subscription & Features
- Account Type: Dify Professional Plan.
Feature Comparison between Sandbox (Free) and Pro at Empire X:
| Feature | Sandbox (Free) | Pro Plan (Empire X) |
|---|
| Vector Storage | Low (Few MB) | ✅ 5 GB (Store thousands of docs) |
| Team Members | 1 person | ✅ 3 people (Collaboration) |
| Log Retention | Short | ✅ Unlimited |
| Annotation Quota | Limited | ✅ More (For AI fine-tuning) |
| Apps Limit | Unlimited | ✅ Unlimited (Priority Processing) |
| API Request Limit | Low | ✅ Higher (Production Ready) |
| Support | Community | ✅ Priority Email Support |
4. Warranty Policy
Warranty Period:
Full duration of the package.
Policy:
- Reactivate the package if Pro status is lost OR
- Refund based on unused time (E.g., 12-month package used for 6 months before error → 50% refund).
Disclaimers:
Customer voluntarily leaves the Workspace or deletes the account.
Customer violates Dify's terms of use (System DDoS, API Spam).
Errors caused by the customer's API Key (e.g., OpenAI Key runs out of credit), not due to Dify platform errors.
5. FAQ
- Does Dify Pro include ChatGPT Plus? No. Dify is a platform to build apps. For smart AI responses, you need to connect your OpenAI (or Anthropic, Google...) API Key to Dify.
- What can I use Dify for? You can create Customer Service Chatbots (using company data), text summarization tools, specialized translation tools, or workflow automation Agents.
- How long does 5GB Vector Storage last? 5GB of plain text is massive. You can store millions of PDF/Docx pages for RAG (Retrieval-Augmented Generation).
- Can I embed Dify Chatbot into my website? Yes, Dify provides Embed Code for you to attach the Chatbot to your website with just 1 line of code.
- How many users does the Pro plan allow? The standard Pro plan allows adding members to the Workspace to manage and edit apps together.
- How long does Empire X take to upgrade? Only about 15-30 minutes.
- Is my data safe? Dify Cloud commits to user data security. Empire X only upgrades the payment plan and does not interfere with your app data.
- Can I use Open Source Models (Llama, Mistral)? Yes, Dify supports connection with Ollama or open-source Model providers like Hugging Face, Replicate.
- What is Annotation? It is a feature that allows you to "correct" the AI. When the AI answers incorrectly, you fix it with the correct answer, and the AI will learn from that for next time.
- Is there a message limit? Dify does not limit the number of chat messages on the interface, but limits depend on the API Key of the Model provider you connect.
